Monitor and coordinate planner for the production plan to internal operation and to sub-con partners. Manage to understand the daily operation condition and work together with planners for any coordination whenever needed.
Liaise with customer (email and verbal) for the shipment plan and forecast plan.
To participate in new project that lead by Marketing Manager.
To response on customers’ new/modification requirement. He/She will issue ECR (Engineering Change Report) to the Engineering Department after confirmation from Marketing Manager/Marketing Manager. All the ECR needs to be acknowledged by internal operations and filed under ISO requirements.
Conduct and prepare yearly ISO requirements’ documents (Customer Satisfaction Survey form, Contract Review, Customer Property Master List, Sample Test Run Request Form, Quality Objectives)